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LBox – Telephone Assistant, Usb Telephone Recording Box
LBox is a very portable telephone management assistant. By using a small USB box as caller id detector and telephone recorder, we can use LBox by laptop anywhere. LBox is a SOHO-oriented telephone & contact management tools.
- Features:
- Easy to use
- Telephone recording ability
- Contact Management
- Caller-id pop-up screen
Easy to Use
- PC: Windows2000/2003/xp/Vista required, can use at Laptop..
- Telephone Line: Analog phone lines(include home phone line).
- Usb interface, Plug and Play.
- Recording cards: PCI interface.
- Software&driver: We customer management software. Usb driver provided by Windows operation system.
- SDK: will also provide .dll sdk.
- Web-based user interfaces. Just use IE to manage.
Telephone recording ability
- One box support one phone line’s recording.
- Recording software run as windows services background. No need to start manually.
- Use .wav as recording file, compress rate A/U/PCM16 supported.
- Just use LBox’s interface to play recording file or use other player.
- Caller id detection.
- Call direction distinction, outgoing phone numbers detection.
- Recording all conversations physic details such as time and duration.
Contact Management
Convenient customer management, save new customer’s information such as contact, phone, mobile, email, fax, address,memo etc.
Associate customer id and recording information.
Caller-id pop-up screen
Pop-up customer information to agent automatically when call out to a customer or a customer call in.
